Frequently asked questions
Yes. We deliver in Guatemala City (Q35, our own delivery service) and to the rest of the country through Cargo Expreso. Outside the capital, the Cargo Expreso shipping cost is confirmed by WhatsApp or email before dispatch.
Estimated delivery: 2 business days.
Whichever you prefer. Each bag is 400 g, and you can order it whole bean or ground for your method.
Espresso, moka pot, V60 / pour over, Chemex, French press and drip coffee maker — or whole bean.
Light, medium and medium-dark.
Free shipping from 5 bags, anywhere in Guatemala.
For purchases outside Guatemala, visit our export page or write to us at hola@chalabalestrella.com.
We review each case involving an incorrect product; the refund covers only the value of the product, and shipping is not refundable. See shipping and returns for details.